Ilford Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the actions Ilford Carpet Cleaners takes to prevent modern slavery and human trafficking in our own operations and throughout our supply chains. We are committed to conducting business ethically and responsibly, recognising our duty to respect human rights and to protect the dignity and safety of everyone who contributes to our services.

Our Commitment and Zero-Tolerance Policy

Ilford Carpet Cleaners has a zero-tolerance approach to modern slavery, human trafficking, forced or compulsory labour, and the exploitation of children or vulnerable people in any form. We will not knowingly engage with or support any organisation, contractor, or individual involved in such practices. All business decisions, from recruitment to supplier selection, must align with this commitment.

We expect the same standards from all parties we work with. Any breach or suspected breach of this zero-tolerance policy will be treated as a serious matter and may result in the termination of contracts, partnerships, or employment, as appropriate.

Our Business and Supply Chain

Ilford Carpet Cleaners provides domestic and commercial carpet and upholstery cleaning services. Our direct workforce is primarily employed on a permanent or regular basis. Our key supply chains include cleaning products, equipment, vehicles, and certain outsourced maintenance and facility services.

We recognise that modern slavery risks can be present in manufacturing, logistics, and outsourced labour services. We therefore seek to work with reputable, responsible suppliers and service providers that share our ethical standards and are willing to demonstrate their compliance.

Supplier Standards and Audits

To reduce the risk of modern slavery within our supply chain, Ilford Carpet Cleaners is implementing and maintaining the following measures:

We require suppliers to confirm that they comply with all applicable labour, employment, and human rights laws and that they do not use forced, bonded, or involuntary labour of any kind. We conduct proportionate due diligence on new suppliers, taking into account sector risk, geographic risk, and the nature of goods or services provided.

We are developing a risk-based audit process that may include requesting documentation, reviewing policies and statements, and where appropriate, carrying out site visits or remote assessments. Any significant concerns raised during an audit or review must be addressed promptly through corrective action plans. Failure to take adequate remedial steps may result in the suspension or termination of the business relationship.

Employee Awareness and Reporting Channels

All staff at Ilford Carpet Cleaners are responsible for helping to identify and prevent modern slavery. We provide guidance and information so that employees and contractors can recognise warning signs, such as signs of coercion, restricted freedom of movement, withholding of identification documents, or unusual dependency on third parties who control personal or financial matters.

We encourage anyone who has concerns about potential modern slavery in our business or supply chain to speak up without fear of retaliation. Concerns can be raised with line managers or a senior member of management. Reports will be treated sensitively and, where possible, confidentially. We will investigate all credible concerns and, where necessary, take appropriate action, which may include engaging with authorities.

Governance, Monitoring and Annual Review

Responsibility for overseeing our modern slavery approach rests with the senior management of Ilford Carpet Cleaners. They are accountable for ensuring that this statement is implemented across the business and that appropriate procedures and controls are in place.

We are committed to continuous improvement. Each year we will review this statement and our underlying processes to reflect any changes in legislation, best practice, our business operations, or identified risks. As part of this review, we will consider audit findings, supplier feedback, employee reports, and any incidents that may have occurred.

This Modern Slavery Statement has been approved by the management of Ilford Carpet Cleaners and represents our ongoing commitment to safeguarding human rights and promoting fair and ethical working conditions across our operations and supply chains.